This is a privacy collection notice of Provet Pty Ltd (ABN: 46 076 468 481) and its related companies (together Provet, we, us, our and other similar expressions).
Who we collect personal information from
Provet generally collects personal information about you directly from you. For example, if you place an order for goods online or submit an enquiry.
Provet may also collect personal information about you from third parties. For example, from Kanwal Veterinary Hospital or from publicly maintained records.
Purpose of collection
In general, we collect, use and disclose personal information for the following purposes:
- To conduct our business;
- To market Kanwal Veterinary Hospital’s goods and services;
- To communicate with you;
- To comply with our legal obligations; and
- To help us manage and enhance our goods and services.
Consequences if information is not collected
If you do not provide the information requested in this form, Kanwal Veterinary Hospital and Provet may not be able to establish an account for you on the website, address your enquiry, receive payment for your order or supply you with goods and services.
Who we usually disclose information to
Personal information submitted may be disclosed by us to entities that are related to or associated with Kanwal Veterinary Hospital, Provet, and organisations that provide us with financial services such as our financiers, information technology services, marketing and promotional services and professional advice, such as legal practitioners and accountants.
We may also disclose personal information to any person or organisation who may be interested in buying the whole or part of our business.
Access, correction and complaints
Kanwal Veterinary Hospital has a privacy policy which includes information about how Provet collects, stores, uses and discloses personal information via the Kanwal Veterinary Hospital website; about how an individual may access the personal information about that individual that is held by Kanwal Veterinary Hospital and Provet and seek correction of that information; and about how an individual may complain about a breach of the privacy principles set out in the Privacy Act by Provet.
Access to privacy policy
Kanwal Veterinary Hospital’s privacy policy is available at www.kanwalvet.com.au. It sets out how Provet manages personal information on behalf of Kanwal Veterinary Hospital.
The privacy policy for Payment Express is available at www.paymentexpress.com.au. The document sets out how Payment Express manages personal information.
Disclosure to overseas recipients
Provet is not likely to disclose personal information to recipients located overseas.
Who to contact?
If you have any queries about how we collect, store, use and disclose personal information on behalf of Kanwal Veterinary Hospital, you can contact Provet’s Privacy Officer via our email form.